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All our dresses are made-to-measure and individually cut for you, therefore the exchanges are not accepted. We sincerely hope that you will be totally satisfied with the dress(es) that we custom-made, but if you need to return an item, please check the details of our return policy below to make sure your returns meet the conditions described.

1. Returns Within 7 Days
If you want to return your dress(es), please contact us within 7 days after receiving the item(s). We DO NOT accept any returns that out of this “within 7 days” condition.
2. Obvious Quality Problems
“I do not like this dress”, “It is not for me”, “It is not what I wanted or expected”... These are not accepted. Custom size (your own size, not the standard size) dress(es) will be NOT accepted. We accept the obvious quality problems returns, for example, obvious wrong size, we shipped the wrong dress(es) and more.
3. The Returns Should Be In Original Conditions
The returns should be in original conditions-unworn, unwashed, unaltered, undamaged, clean and with the original packaging. 


Return Process
1. Submit a return request to our customer service.
2. Customer service reviews your return.
3. Get return code from our customer service. Please note that we DO NOT accept the items that without return code.
4. Please provide the tracking number when you send the dress(es) back. Pay attention that shipping the dress(es) back with China Post.
5. We'll refund you once we received and checked the dress(es) is/are in original conditions.